Live Chat Support in Shared Hosting
As part of the support services that we supply for our shared hosting, we have live chat support that is available twenty-four seven, even on holidays. You are able to contact us no matter if you already own an account or not, since we will help you with pretty much anything, ranging from giving you general info about our services if you are not a client yet and you are interested in purchasing one of the packages, to helping you with setting up an e-mail account in an e-mail client. A part of the issues are more complex and time-consuming, which means that you'll need to employ the ticketing system which is integrated in the Hepsia website hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is accessible to all our prospective and current clients. In case you're searching for a new hosting account, you can chat in real time to one of our agents and get more info about our semi-dedicated servers so that you can pick the best package for your sites. If you already own an account with us, we'll be able to support you timely with billing, general and 1st level technicalissues. Although in some instances you'll need to open a ticket as there're situations that cannot be resolved on the live chat, we'll be able to assist you with numerous standard tasks, for instance installing an email account in an e-mail client or forwarding one domain name to another one. This way, you'll benefit from quick support and you will save a lot of time.