A 99.9% Server Uptime
We have built our shared hosting platform using stable hardware and heavily modified software. Our sysadmins have installed a modified version of Security–Enhanced Linux on all our hosting servers to guarantee utmost security and dependability. We have installed a number of DoS protection units coupled with highly effective firewalls to make sure our network is impregnable and secure.
All shared hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to supply a high–end web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have set up our very own custom network in an effort to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, no matter which datacenters you choose: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you will enjoy a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money at risk, you cannot feel truly secure. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our web hosting service or if you have to get a more robust hosting solution, such as a Linux VPS plans or a dedicated servers – you will get your money back in full, without concealed fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait for hours for a reply, you are aware of how exasperating this can be, even more so when your web site is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our support engineers will be right here and they will reply to you within one hour. And the best part is that their average response time is less than 20 minutes!