Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section included in USDC Hosting’s Hosting Control Panel. It includes an exhaustive knowledge base with commonly asked questions and in–depth help articles contributed by our skilled client support staff.

  • Top quality support service
  • Educational Videos

  • If you’d rather see how an action is accomplished or how a problem is sorted out, instead of just reading about it, then take a look at our selection of instructional video tutorials. They cover different topics and will help you quickly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a 1–hour support ticket response guarantee. Our team of experienced techs will be at your disposal to respond to all the inquiries that you may have. During non–busy periods, a response will be offered within just twenty minutes.